Infrastructure & Technology

INFRASTRUCTURE & TECHNOLOGY

TECHNOLOGY SERVICES

Seamless access to markets supported by a robust and sophisticated technology footprint.

ED&F Man Capital Markets offers our clients access to a range of leading trading and brokerage technology solutions. These include front-end hosting, co-location services, Direct Market Access and network transport systems – all designed to ensure we fully and comprehensively meet the trading requirements of all of our clients.

Our tech suite facilitates our clients’ trading activity across a number of disciplines, including forex trading, futures trading, options trading and others.

These services are backed by an experienced trading application support team, staffed by industry experts in fields including network design, server configuration and deployment, exchange interfaces, market data services and low-latency optimization.

As well as this, we offer access to proprietary trading platforms, all backed with support provided by our 24-hour IT and trading service desk.

DIRECT ACCESS TRADING

Our global network puts the needs of our clients first. The network’s underlying technology infrastructure has been designed from the ground up, to cater for the demands of low-latency trading and direct access trading – from the careful vetting of carriers and physical points-of-presence down to the selection of individual routers and switches, allowing trading and execution optimisation to the nanosecond.

Co-location facilitates direct access trading with financial exchanges, enabling faster and more seamless electronic trading, while our dedicated support team makes the start-up process as smooth as possible. Through coordination with our technology team, a trader has access to our trading system configuration and optimisation expertise, whether their market interface is off-the-shelf or completely proprietary.

With data centre presences around the globe, our network is optimised to ensure clients can trade with full confidence in the underlying speed and resiliency of our tech infrastructure. Connection speed and connectivity tests are performed prior to any account activation or the execution of any live trades, and after go-live clients have access to our 24-hour trading & IT service desk, ensuring you remain fully supported in your trading activity.

Our global points-of-presence are strategically located in Tier 1 data centre facilities in proximity to key financial exchanges – we have interconnected our sites with high-capacity, low-latency, redundant network connectivity. The network employs the latest technology from leading vendors and our exchange connectivity is provisioned at optimum speed.

DIRECT MARKET ACCESS

ED&F Man Capital Markets offers a solution-focused service, linking you directly to global markets and exchanges.

We provide our corporate and brokerage clients with Direct Market Access to premier global financial exchanges. All our clients’ requirements are analysed before any trade occurs, allowing us to provide in-depth consultation around network design, equipment installation and server configuration.

This service includes the physical implementation of equipment, project management, dedicated network transport between data centres, exchange order routing and market connectivity. We also support individual trading platforms, which are run within the firm and deployed to customers, as well as brokers across various asset classes across a number of global markets, enabling external customers to leverage our exchange connections and market data.

SUPPORT & MONITORING

We monitor the network to give our clients peace of mind around their trading activity. This includes monitoring of all routing and switching equipment.

Once systems have been designed and deployed, their health is monitored by our dedicated and expert team of support technicians. Using a suite of customised tools, our network operations centre has a window into all aspects of our trading environment, 24 hours a day.

We monitor the state of all connectivity. The bandwidth and latency of all local and wide area circuits is watched and tracked around the clock. Packet loss, interface utilisation and errors are all tracked in real time by our network operations centre.

All of the servers that run on our hosted platforms are tracked and monitored; from the power supply to the disk, CPU, network interface and application processes. Our infrastructure is backed by our own dedicated team of expert network, server and application administration professionals.

SERVER HOSTING & COLOCATION

Server colocation can greatly benefit traders who run automated trading systems. Colocation brings trading strategies closer to the exchange matching engine, thereby significantly reducing execution times and points of failure. This means that trades across financial markets can be conducted with confidence and clarity.